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Terms of Service

Welcome to Cashmere U. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms. Please read them carefully before using our site.


1. General Information

This website is owned by MAHARANI ART EXPORTERS. Throughout the site, the terms “we,” “us,” and “our” refer to MAHARANI ART EXPORTERS. We offer this website, including all information, tools, and services available from this site, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.


2. Eligibility

By using this website, you represent that you are at least the age of majority in your state or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.


3. Product Information & Availability

We strive to display accurate product descriptions, images, and details. However, slight variations in color, texture, or size may occur due to the handmade nature of our products.
We reserve the right to limit quantities, discontinue products, or modify details at any time without prior notice.


4. Orders and Payments

All prices listed on our website are in INR (Indian Rupees) unless otherwise stated.
When you place an order, you agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse or cancel any order for reasons including: suspected fraud, errors in pricing or product information, or violation of these Terms.

Payments are processed securely through trusted third-party payment gateways. We do not store your payment information. Please refer to our Privacy Policy for more details.


5. Shipping

We ship from Jodhpur, India, using trusted carriers like DHL, UPS, and FedEx.
Delivery timelines, express options, and customer responsibilities are outlined in our Shipping Policy.
International customers are responsible for any customs duties or import taxes applied by their country.


6. Returns and Refunds

Our Returns & Refund Policy details how returns are handled, including eligibility, procedures, and timelines.
Customized items, due to their personalized nature, are not eligible for return, refund, or exchange except in the case of manufacturing defects or damage during transit.


7. Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the property of Cashmere U or its content suppliers and is protected under copyright and trademark laws.
You may not reproduce, distribute, or use any part of the website without express written permission.


8. User Conduct

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.

  • Interfere with or disrupt the site’s functionality or servers.

  • Attempt to gain unauthorized access to any part of the website or its data.

  • Copy, scrape, or extract data for commercial use without written consent.

Violation of these terms may result in termination of your access and potential legal action.


9. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated by us.
We are not responsible for the content, policies, or practices of third-party sites. Accessing such links is at your own risk.


10. Limitation of Liability

Cashmere U shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.
This includes, but is not limited to, loss of data, profit, or business interruption.


11. Indemnification

You agree to indemnify, defend, and hold harmless Cashmere U, its directors, employees, partners, and affiliates from any claim or demand made by any third party due to or arising from your breach of these Terms or your violation of any law or third-party rights.


12. Governing Law

These Terms are governed by and construed in accordance with the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan, India.


13. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time.
Changes will take effect immediately upon posting on the website. It is your responsibility to review this page periodically for updates.


14. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at.

Contact Details:

Company name : MAHARANI ART EXPORTERS

GSTIN ; 08AADPL8577E1ZF

Building No./Flat No.: Khasra No 345-46
Road/Street: Pali Road
Locality/Sub Locality: Kudi Bhagatasni
City/Town/Village: Jodhpur
District: Jodhpur
State: Rajasthan
PIN Code: 342005

Contact email : love@cashmereu.com
Phone : ‪+91 7878718528‬ (WhatsApp )